Solved: USB C headsets not working

RvDisodia · ‎05-05-2021

I have S10 Lite. My type C headphones that come along the box were working last night but now suddenly stopped. When i connect it, it shows USB connector connected but the sound comes from the phone. when i remove them it shows USB connector disconnected in the notification pannel. I have updated all the apps, tried rebooting in safe mode but the issue still persist.

And seems like i am not the only person who is facing the issue.

Here is link for the same issue, from US community : https://us.community.samsung.com/t5/Galaxy-Note-Phones/My-wired-usb-c-headphones-are-not-working/td-...

Also attaching the comments from the Samsung USB C app from galaxy store.

Seems to be a software issue please solve it ASAP.

Samsung_Support1 · ‎05-06-2021

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

View solution in context

AMPK · ‎05-05-2021

Insert the cable and restart your mobile and see.

RvDisodia · ‎05-05-2021

Tried, doesn't help 😔

charlesmklee · ‎10-25-2022

Is it original samsung product if not they may not work

It happened to me before I am using s22 and when I pluged non-original usb c earphone it would say it's non genuine product. But today when I bought an original one it works

merkabareality · ‎11-19-2022

I was able to figure out a solution to this problem for my s22 ultra. S

tep #1 turn on developer options, if you are unaware of how to do so Google it. Step #2 scroll down to the media option section and turn off DISABLE USB AUDIO ROUTING!!! That's it simple as that as soon as I turned it off my adapter worked on my Sennheiser headphones

adrperis · ‎08-13-2021

Tried, doesn't help either

CharlesGarnier · ‎09-28-2022

ok it worked for me.

Before inserting USBC headphones and then restarting while the cable is still in, I also made sure Routing in dev options is off and USB debugging is off as well + made sure all Apps in the Gallaxy store + Phone software are up to date.

I hope it will help others to solve the issue.

Strangeneria · ‎05-05-2021

Restart your device or check type c headphones' cable

RvDisodia · ‎05-05-2021

Tried restarting the phone multiple times, even in safe mode.
Have checked the headphones in other device working fine.

Strangeneria · ‎05-05-2021

Is this issue after update ??

Original topic:

USB C headsets not working

1 Solution