Is it me or anyone else also noticed that the main camera don't have much details when zooming in to any pic. It becomes blurry and lacks sharpness and details. Even iphone SE 1st generation 12 MP carry more details then this phone. Otherwise colours and dynamic range looks good.
That happens and specially I have observed the same in last 2 years a lot, it includes S20FE 5G, M51, OnePlus Nord 2, iPhone 12 Mini.. last phone I used where there was very limited loss of detail was Redmi Note 7 Pro.. it seems some issue with new generation camera sensors or image processing softwares..
If u taking photos in 4:3 ratio that's the actual full resolution 12mp photo and digital zoom always looses quality over optical zoom you can try taking pics in 3x zoom and see the quality rather zooming digitally from 1x.
We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.
1: Check the physical condition of your camera lens. if the camera lens is broken or scratchy then please visit the nearest service centre.
2: Check camera lens cleaning: Please check there is no laminated or tempered glass pasted on the camera. Use a microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt, and dust from the camera lens.
3: Reset camera settings: Camera >> Settings >> Reset Settings >> Tap on Reset
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).
Thank you for writing to us. Warm Regards, Samsung Customer Support.
