Resolved! Solved

Original topic:

Front camera switching Delay in S23 after June,2025 Security patch Update

(Topic created on: 07-04-2025 07:42 AM)
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SWADESH319
Active Level 2
Options
Galaxy S
Anyone noticing delay while switching to front camera on S23? It's quite noticeable.Fix it
7 Comments
Tsaab
Active Level 3
Galaxy S
Yes
SWADESH319
Active Level 2
Galaxy S
On verge of killing another model
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Solution
SUBU99
Active Level 5
Galaxy S
Turn off the shot suggestion in camera settings.
It's a bug after the June security patch update.
It will behave normal. Turn off the shot suggestion and use.
SWADESH319
Active Level 2
Galaxy S
Thanks It worked.
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● Clear camera application data: Apps>Camera>Storage>Clear Data

● Kindly uninstall that application by following the below steps and check once as the issue might occur due to third-party applications.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps:
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember password then advise to reset (Forgot password) your Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

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SWADESH319
Active Level 2
Galaxy S
After turning off shot suggestion its working fine.
SUBU99
Active Level 5
Galaxy S
Please don't reply like a robot.
Try to know the exact problem and give solutions accordingly, dear samsung.
Don't just copy and paste ...
Have some care and responsibilities towards your customer.
After turning shot suggestion off it is working okay. But still sometimes it is not smooth as before .
That you guys have to agree.
Please work on the optimization for s23 devices.
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