Original topic:

Front camera object focusing problem on s22 ultra

(Topic created on: 09-11-2024 01:17 AM)
171 Views
Easinislam
Active Level 1
Options
Galaxy S

My Samsung Galaxy s22 ultra 5g has some issue in front camera.. Whene i take a group selfie.. It's Just focusing on subject, but other object don’t focus. Without subject its take a blurry image... Please solve this problem...please help me how to solve this problem 
6 Comments
Easinislam
Active Level 1
Galaxy S
Please explain me, if anyone know
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mohit121
Active Level 3
Galaxy S
I am currently experiencing a similar problem with my phone.
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ThajP3
Active Level 1
Galaxy S
Just reset the app... In app info > storage > clear cache > clear storage > forcestop...
That's it... Most of the time it works....
PS: I'm also using s22 ultra..
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Easinislam
Active Level 1
Galaxy S
Please check the image...just take clear image on subject, but objects does not clear 20240812_180828_1000000640_1723464510.jpg
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ThajP3
Active Level 1
Galaxy S
Dude this is sensor alignment issue...
Just do the above steps... If it didn't works... Then you need to change the whole front camera sensor...
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Clear camera application data: Apps>Camera>Storage>Clear Data
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support