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02-10-2021 07:17 PM in
Galaxy S- Mark as New
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02-10-2021 07:42 PM in
Galaxy S- Mark as New
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02-12-2021 05:00 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
* Clear camera lens with microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt and dust from the camera lens.
* Reset camera settings
Camera > Settings > Reset settings > Reset.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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02-12-2021 05:18 PM in
Galaxy S- Mark as New
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03-01-2021 09:31 PM in
Galaxy SI currently have the new s21 ultra and I am having the exact same problems. Video quality is very poor / grainy also when I'm recording in UHD 60Fps when I zoom in it does not focus at all and the item I'm trying to see then becomes a blur. What's going on?? As it stands the S10 plus had better quality when matching videos up against them both. Regards
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03-01-2021 09:39 PM in
Galaxy S- Mark as New
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09-08-2023 12:06 AM in
Galaxy SNext time Buy Iphone 😉
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04-10-2021 07:10 PM in
Galaxy SThey are grainy and lack sharpness.
Don't know if that's gonna be fixed with software updates
Really disappointed with the phone after paying a premium
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04-18-2021 10:46 AM in
Galaxy SI have the same problem. My pictures are blurred when I use 2x-3x zoom. My Samsung S10 was taking better pictures. So disappointing. I reset settings of the camera multiple time and nothing helped.
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04-28-2021 03:09 AM in
Galaxy SS21 - on recording video when zoom in at 3x it focuses fine but at 2x it's very blurry, not sure if samsung working on this issue