Original topic:

Formation of green line on display

(Topic created on: 3 weeks ago)
131 Views
Saravananraman
Active Level 3
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Galaxy S
My Samsung Galaxy S21 5G had suffered display green line formation after software updation to UI version 7, Android 15. I learned through online many S21 series phones had suffered this problem and some of them got replacement, but for my phone the customer care rejected replacement strongly opposing, its not due to software updation, they are not willing to replac the display, if anyone of you came across this issue, please suggest some solution.
13 Comments
goodthings
Expert Level 5
Galaxy S
You're welcome to here.
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ram_ram
Expert Level 4
Galaxy S
Send email to Samsung care try or go for other mobile not samsung
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We have highlighted your concern to the dedicated team for further discussion on the case. They will contact you as soon as possible. You are our valued customer and we appreciate your patience in this regard. We assure to provide you with the resolution as per the Samsung guidelines.

Warm Regards,
Samsung Customer Support

 

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Galaxy S
Only solution is free replacement of screen display sir
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