Original topic:

For my Samsung Galaxy S22 ultra Vertical green line

(Topic created on: 4 weeks ago)
89 Views
RamakrishnaNaidu
Beginner Level 2
Options
Galaxy S
Hi any one please help me i got any vertical green line issue I brought this mobile in abroad but now I am in India I don't bill 
6 Comments
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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JamesTh
Active Level 3
Galaxy S
Sorry, bro. There's no solution for non-Indian variants as Samsung doesn't offer an international warranty. You'll have to visit the specific country for this.
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you kindly visit the service centre and they will provide you with information after a physical inspection of your device according to Samsung guidelines. Since your product was purchased from abroad, repair will be on chargeable basis.

Kindly follow the below-mentioned link to track the nearest service center by your PIN code: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Galaxy S
To the service head
ISSUE. 
 I faced this on my Samsung S22 plus bought in 2022 . Vertical green line on left hand side all along display

Went to local service center. They said I have to pay Rs. 14000 for screen replacement.

Did error report, At the call center where I was answered very rudely. With the same reply.

My phone is just 2 years old.

One Plus is offering lifetime free replacement for all One Plus phones with this issue but apparently Samsung is too poor to support its loyal customers.

My other phone S21 got screen replacement one month ago.
For this phone which cost around 90K I was told it is not in the policy. 
I came to know few customers were given screen replacement for same product than why I was denied. 

If  I don't get any positive reply I will be forced to go to consumer forum and on social media.
 
Looking for a favourable response .
0 Likes
Galaxy S
To the service head
ISSUE. 
 I faced this on my Samsung S22 plus bought in 2022 . Vertical green line on left hand side all along display

Went to local service center. They said I have to pay Rs. 14000 for screen replacement.

Did error report, At the call center where I was answered very rudely. With the same reply.

My phone is just 2 years old.

One Plus is offering lifetime free replacement for all One Plus phones with this issue but apparently Samsung is too poor to support its loyal customers.

My other phone S21 got screen replacement one month ago.
For this phone which cost around 90K I was told it is not in the policy. 
I came to know few customers were given screen replacement for same product than why I was denied. 


 
Looking for a favourable response .
0 Likes