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4 weeks ago in
Galaxy S- Mark as New
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4 weeks ago (Last edited 4 weeks ago ) in
Galaxy S- Mark as New
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3 weeks ago in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
We would request you kindly visit the service centre and they will provide you with information after a physical inspection of your device according to Samsung guidelines. Since your product was purchased from abroad, repair will be on chargeable basis.
Kindly follow the below-mentioned link to track the nearest service center by your PIN code: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support
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3 weeks ago in
Galaxy SWent to local service center. They said I have to pay Rs. 14000 for screen replacement.
Did error report, At the call center where I was answered very rudely. With the same reply.
My phone is just 2 years old.
One Plus is offering lifetime free replacement for all One Plus phones with this issue but apparently Samsung is too poor to support its loyal customers.
My other phone S21 got screen replacement one month ago.
If I don't get any positive reply I will be forced to go to consumer forum and on social media.
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3 weeks ago in
Galaxy SWent to local service center. They said I have to pay Rs. 14000 for screen replacement.
Did error report, At the call center where I was answered very rudely. With the same reply.
My phone is just 2 years old.
One Plus is offering lifetime free replacement for all One Plus phones with this issue but apparently Samsung is too poor to support its loyal customers.
My other phone S21 got screen replacement one month ago.