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03-11-2020 08:54 PM in
Galaxy S- Mark as New
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03-11-2020 10:05 PM in
Galaxy S- Mark as New
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03-11-2020 10:23 PM in
Galaxy SIn morning I shared a post related to the Ultrasonic Finger Print Scanner from Qualcomm..the same story since from S10...
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03-12-2020 10:41 AM in
Galaxy S- Mark as New
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03-12-2020 05:24 PM in
Galaxy SHi there,
Kindly follow the below mentioned steps to resolve the issue-
> If any screens guard/tampered glass/protection film is available then first disables the fingerprint settings and then removes the screen guard.
> Once screen guard is removed now deregister the fingerpint and re-register it again and check the issue
> Make sure to use the central fingerprint parts evenly when you register or scan fingerprint, so that all portions of fingerprint, including the centre and corners have been fully scanned.
> If problem does not get resolved, run the device in Safe mode and reconfigure the fingerprint.
> If issue still persists, create data backup and reset the device.
For further assistance, register your concern in Samsung members app (click on “+“icon>send feedback>Error report/ Ask Questions).
Regards,
Team Samsung Members
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03-13-2020 02:40 PM in
Galaxy SMade me loose the samsung original screen protection film 🤬
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04-02-2020 11:56 AM in
Galaxy SI have tried every tip given by Samsung. No screen protector and all 4 fingerprints removed and replaced with the same finger. Total garbage fingerprints scanner. Beyond annoyed. Will be returning phone Friday. So close to a great phone but a miss.
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03-13-2020 02:41 PM in
Galaxy S