Fingerprint failure s25

[manolinhari]

Fingerprint not working.i can't register or check my finger prints .

[SATYA35]

A35 same

[goodthings · Accepted solution]

Kindly use only Samsung's prescribed screen protector then try to it's again. If you like please accept as a solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

You're welcome to here.

[Samsung_OneUi · Accepted solution]

Use Samsung's original anti-reflective film or any other screen protector film.. Don't use tempered glass. It won't work with ultrasonic fingerprint.

[gipsysd]

yes i

[manolinhari]

Please check the comments
Problem resolved. Tempered glass is the problem.