Original topic:

Few things i found out.

(Topic created on: 05-18-2021 10:45 PM)
56 Views
satish894
Active Level 4
Options
Galaxy S
Adaptive refresh rate for display only changes (adapts) when brightness is around 20% or higher at low brightness it stays locked at 120 hz. My s21 ultra not getting below 60hz even when brightness at 50%.
 
 Need to plug in AKG original earphone to do factory reset, wipe cache partition etc. Continue normal procedure with AKG earphone plugged in. I found out it applies to s21 series and note 20 series. Maybe many other models also.
 
 AoD notify app will interfere with AoD setting in phone. Like tap to show not activating.
 
 
 
 
 
10 Comments
cs-member13
Expert Level 4
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support