Original topic:

Facing issue with Samsung Notes Add-on update

(Topic created on: 03-21-2022 12:56 PM)
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ay13
Active Level 1
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Galaxy S
I am facing issue with Samsung Note Add-on update its not getting updated instead the notification bar keep showing the same !!
Anyone facing the same kind of issue in there S10 phones after the recent updates received.

5 Comments
Galaxy S
I'm not facing this issue. It's working fine . Update was smooth.
Try reboot or clearing cache of Galaxy Store
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cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.

Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app.
Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.

However, we would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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Shorie
Active Level 1
Galaxy S
I'm facing the same issue, the OneUI 4.1 update was smooth but this notification is annoying. I have S20FE 5G and I did try basic troubleshooting like clearing cache of Galaxy store and settings, restart the device still it doesn't go away. Any help would be appreciated
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Shorie
Active Level 1
Galaxy S
Here's the attachment of the sameScreenshot_20220405-055823_Samsung Members.jpg
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Shorie
Active Level 1
Galaxy S
Update: I went to apps and searched for notes add ons, cleared data and uninstalled the app then from the notification bar I tapped on 'wait for wifi' then the app got updated and there's no notification issue anymore!
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