Increased RAM Usage

[Sreejith01]

Hi all

I'm a Samsung Galaxy S22 user and I'm facing a major problem on my phone after One UI 7 upgrade. After the update phone performance drastically reduced. None of the apps stay on RAM they get closed if I switch apps. The important thing is the most stuck is in the notification panel it's a lagging part of System UI. Here I'm attaching the RAM usage info. In the past I used Galaxy M51 with 6 GB of RAM most of the time i get atleast 3GB of RAM. But In this 8GB varient phone is lagging. Im tired of clearing the memory and tapping optimise. If anyone have any idea to solve this issue, please help. I have sent feedback to developers but no reply from them.

Thanks in Advance 😊

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

● Check space availability: Settings > Battery and device Care > Storage.

● Check RAM in your device: Settings > Battery and device Care > Memory.

● Check app cache: Settings > Device care > Storage > CLEAN NOW.

● Clear cache memory of a particular application: Settings > Apps > pick the app > Storage > Clear Cache.

● Close Background Apps.

● Remove third-party applications.

● Remove memory card: Apps > Settings > Device maintenance > Storage > More option > Storage settings > SD card > Unmount.

● Remove third-party accessories.

● Kindly disable Power saving mode( if enable).

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps:
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember the password then advise to reset (Forgot password) your Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tap on Factory data reset to reset your device to its factory default settings. This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Warm Regards,
Samsung Customer Support

[Sreejith01]

I done with clearing memory and tapping optimise everytime i use my phone i have done factory reset 2 times after the upgrade

[Sreejith01]

Hi sir do you have any other solution