Face unlock option disabled on Galaxy s20 fe 5g

[amitkr9123]

Anyone is facing this issue

Face unlock option is disabled for me I am not able to enable that please help.

Thanks

[Kunal2 · Accepted solution]

If you have work email or work profile attached to your device then that could be the reason
Some email account enable security on a device which disable the face unlock bcoz its lowest secure type of unlocking

[amitkr9123]

Yes correct let me remove my work profile and check. Thank you 😊

[Kunal2]

If this solved your problem then pls mark my comment as accept solution by clicking on 3 dots above my comment.

[amitkr9123]

Thanks bro, it's working now after removing the work profile account. But not sure how it worked on one ui 4.1

[Kunal2]

It was same in 4.1 i think