ERROR Reports call Network mobile

[rohitgalaxy]

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Category:

Error reports > Call/Network > Mobile 

Dear Samsung team,
I am using a Galaxy S20 Ultra (model SM-G988B/DS) which is a 5G-capable device. However, I am not seeing the 5G option under Network Mode settings.
My current CSC is NHY (Vietnam), and I believe this is why 5G is disabled.
I kindly request you to push a configuration update or help me enable 5G on my device. I am using a 5G-enabled SIM and live in a 5G coverage area.
Please help resolve this issue.

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[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that 5G is not supported in overseas models in India.

Warm Regards,
Samsung Customer Support

[umen]

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