My face recognition feature ceased to work. The buttons to access the face recognition are grey and are not letting me to change them. I have already deleted my face recognition and have tried to redo it but it still does not work to any prevail. What can I do?
Hi dear, it's really tough to guess the reason for this issue. Let's try something that will help in trouble shooting.
1. Unlock your phone with PIN or Password. 2. Press and hold the power button until you see the power menu 3. Long press on the red power of icon for 3 seconds 4. You will see an option safe mode. Select safe mode and your phone will reboot into safe mode. After you phone boots up check if you can enable the face recognition option.
Using a corporate email can also cause this issue.
No dear, you are wrong. I have set my device to unlock on my finger print only. Still I can register my iris and face. His problem is different. It's because of security policy of some installed app or otherwise a corporate email used with email app
