Original topic:

Extra space under keyboard

(Topic created on: 04-23-2025 10:29 PM)
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bugs_meme
Beginner Level 2
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Galaxy S
after updating to oneui7, i am seeing there is extra space under the keyboard. Even after hiding the keys for keyboard selection and collapse keyboard button. And if i enable them the space increases even more.

is anyone else having same issue? my keyboard app is not samsung or google. In gboard this issue is not present. but i cannot use gboard. 

if this is a common issue, please suggest any solutions you might know. please note changing my keyboard app is not an option for me.

image


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2 Comments
Oldy4756
Active Level 10
Galaxy S
As you said this happened after the update, So you should consider telling the same to keyboard's App developer to push an update to fix this.
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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