Original topic:

Encrypted Cloud Backup recovery

(Topic created on: 03-21-2024 09:08 AM)
326 Views
Kkashwin
Active Level 1
Options
Galaxy S
Hi Folks,

I had recently gotten my S22 Ultra's motherboard replaced and in the process wiped out all data from the phone. Much earlier had enabled Encrypted backup to Samsung Cloud 

Unfortunately I had noted the key down wrongly and unable to unlock. Can someone please help out on how to recover? I do NOT need thex previously backed up data. Just want to recover so that i can create a fresh backup. 

Thanks in advance 
4 Comments
Kkashwin
Active Level 1
Galaxy S
Any guidance / response would be great. Please help
0 Likes
Anonymous
Not applicable
Galaxy S
I have the same problem and it seems the technical team doesn't have any resolution, however, somehow they have given me some case number for better resolution on priority... let's see...
0 Likes
Kkashwin
Active Level 1
Galaxy S
Did you get a resolution?
0 Likes
SataruGojoo
Expert Level 3
Galaxy S
I am facing the same issue, did you find any solution?

[My issue:
https://r2.community.samsung.com/t5/Tech-Talk/DO-NOT-USE-SAMSUNG-CLOUD-ENCRYPTION-️/td-p/20937765?src=ShareByUserCM ]
0 Likes