I am using Samsung Galaxy S23Plus device mobile while using Airtel Physical SIM on slot 1 location Qatar with International roaming plan. The network is to be selected Manually Orredoo or Vodafone Qatar while 2nd SIM slot using Physical SIM Vodafone Qatar number. My issue is that when I go through the Lift or coverage area where network gets reconnected again during Manually selected or Automatically selected network on Airtel SIM slot 1 with Qatar mobile network provider then direct calls outgoing does not work and I had to disabled the SIM or reconnected with network again. This issue is observed during call options for SIM 1 or SIM2 or Always Ask selected. I am using Always ask for SIM selection for calls for either call using SIM 1 with Airtel using Orredoo/Vodafone Qatar network whichever selected and SIM 2 with Vodafone Qatar mobile number. Now, the issue can be resolved with selected SIM 1 Calls or SIM 2 calls selected. The third option, Always Ask, doesn't work well.
While using Dual SIM eSim does not work as primary SIM in the phone and this is anothe issue i had faced while back India. I did use eSim while physical SIM in slot one then eSim 1 does not recognize as first primary number. Also, if i use both eSim then there is another issue as only one eSim works at a time in Samsung Galaxy S23 plus mobile device.
I am absolutely not happy with the device design and issues while using this device at different world regions and using dual Sim services. Not at all a superior product Samsung try to copy something from Apple and fail to deliver or develop the product. I am absolutely sure the issue was not tested at factory and this could be a possible option for me to choose Apple product over Samsung Galaxy product.
As per your concern, we would request you kindly visit the service centre and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.
