Original topic:

Network issue in Samsung S9 plus after Software update 13 June 2021

(Topic created on: 06-19-2021 11:05 PM)
3197 Views
Dan90
Active Level 1
Options
Galaxy S
Facing Network 'No service' connectivity issue on my Samsung S9 plus after software update on 13 June 2021. I have put the sim another mobile it works fine.
Issue exist even after doing the following steps:
1) Toggle airplane mode, Toggle 'Roaming', changed 'Volte (auto connect), 3g only, 2g only
2) Select Network Manually, Automatic , cleaning sim tray
3) Sim tool kit -> Clear data, cache, force stop -> RESTART
4) Reset Network settings -> Restart
5) Wiped cache partition 
6) Factory data reset

Nothing worked, please suggest me how to fix or when will be the next Software update with fix.
#Connectivity #Network #Signal

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13 Comments
Utpaal
Expert Level 2
Galaxy S
Put out your sim and put in ,restart your phone, clear all the cache
0 Likes
Dan90
Active Level 1
Galaxy S
Already done, even factory reset, cleared cache partition...no fix
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Utpaal
Expert Level 2
Galaxy S
What sim are you using
0 Likes
Dan90
Active Level 1
Galaxy S
Airtel
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sreevijay
Active Level 9
Galaxy S
Have u check out by inserting other sim?
0 Likes
Dan90
Active Level 1
Galaxy S
Yes, it didn't work
0 Likes
sreevijay
Active Level 9
Galaxy S
Then I think it's hardware issue pls visit service center
0 Likes
Dan90
Active Level 1
Galaxy S
It occurred only after installing software update this month
0 Likes
cs-member13
Expert Level 4
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-network-issues/#:~:text=1%20Check%2....

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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