Hi there, Got my hands on a Galaxy S21 Ultra. Yesterday while I was using my device, all of a sudden a pink vertical line appeared. I noticed it going and coming. When it appeared I turned off the display, it went away. But after a few mins it just decided to stay forever. I restarted the device and now the dead pixel line is permanent.
Nop! Unfortunately the line is still the same. How does this happen when I have not physically dropped my phone?
Troubleshooting done: 1. Restarted Multiple Times 2. Booted in Safe Mode Twice Ran RGB on *#0*# so many times 4. All software updates done and the device is upto date. 5. No physical damages whatsoever. Does anyone know why this is happening? Is this a Manufacturer fault? Would really appreciate some feedback on this.
As per your query, you have already done the possible troubleshooting steps on your device, we would request you kindly visit the service center and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.
No no this is permanent.my phone had out of warenty last couple of days,a software update provide by samsung then my s 22 plus have a pink line on display.now they say to change the display.its their trick to make money from customer . I decide not to change the display from my pocket, it's their fault.i am waiting for the positive reply from Samsung. otherwise I prefer consumer affairs.
