Display issue after update

[dominicthomas]

Highly disappointed with Samsung!

I have been using Samsung since last 5 years.

I bought a Samsung S22 ultra.Its been 1.3 years. I have done an update on my phone recently. After that I can see one line is created besides to my front camera. I connected with the customer service and they are telling there is no way to replace this display we need to pay the cash only.

If its a physical issue Im happy to do that..Its there fault and they are not providing any help to customer to solve the issue.

Pathetic from Samsung

[Rohit004bharadwaj]

I understood bro... me too same phone, i did have 5g issue then battery issues now update issue

[Mohit_Sharma]

Day by day samsung not providing that service which every customer need..

[Faiyazkazi]

Very bad samsung
It's literally a flagship device and still such issues
Pathetic service samsung

[suriya8348]

Same problem same answer . They behave like its our problem

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue by the given links.

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[dominicthomas]

Hi...I have tried all this..They confirmed it needs the screen replacement and needs to pay the cash.But im not okay to go with that.If its a physical damage im happy to go with that.Its purely because of software update