Original topic:

Display issue after one ui update.

(Topic created on: 06-13-2025 02:17 PM)
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Rakeshmagaji91
Active Level 1
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Galaxy S
After the update of one ui 7 on samsung galaxy s22.
Green line as appeared on the right side of the screen.
Before the update it wasn't there.
16 Comments
goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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Galaxy S
I visited service store today in Dharmavaram...they said we cant fix mobile as it was more than 3 years old mobile, so we cant fix and it costs 23000 they said
Galaxy S
Ye, it isn't fair at all, Samsung should extend the timeline given bcoz, it is the hardware or software issue not by the users
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Galaxy S
What to do now??
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Galaxy S
Green line, It happened just after update
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off. Kindly power buttons on the device after by pressing power for 5-7 seconds.

● Reset the device:
Note: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. Remember Google password before resetting the device because it required during initial setup. If you don't remember the password, then reset (Forgot password) your google account.

Settings > General Management > Reset > Temporary cloud backup or External storage backup > Factory data reset (This will erase all data, including files and downloaded apps.)

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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ram_ram
Expert Level 3
Galaxy S
My s22 mobile display got Green line on 1st of Jan after software update out of warranty after repeated request samsung changed my mobile display free of cost samsung service center and samsung customer support don't provide free replacement open my galaxy app send email to Samsung care + try
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