Original topic:

Disappointed with service S23 ultra user

(Topic created on: 01-29-2025 08:07 PM)
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sangamesh7
Active Level 4
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Galaxy S
When we will get one ui7 very disappointed with samsung service when i taken this phone from that day network issue, heat issue,some time lag many time visited service center no use now not getting proper update also why i have to buy latest model for update its my hard earned money you guys are giving Late update that also with lot's of downgraded future 🤬🤬🤬🤬 i bot this phone for 1.4 Lakh now i realize i did big mistake below 50K many phones are there in market with same future and that also smoothly working year on year with new update ,in youtube all are paid reviews i think 🤔 we are wasting our time and they are earning money from us and from samsung 🥵 
3 Comments
goodthings
Expert Level 5
Galaxy S
You will be get One UI 7.0 stable version update may be in this quarter. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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