Device not supported problem

[Prakash070]

I have connected USB-C headset jack adaptor to make use of a wired 3.5mm headset in galaxy s23 ultra But it's not getting connected

Show massage as

Device not supported

The Connected USB device isn't supported.

[Prakash070]

This massage

[Anshul9897]

Use a samsung compatible adapter

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that If you are using a galaxy phone that supports the USB Type C, then you can purchase a headsets jack adapter (USB Type C to 3.5mm).

1. Connect the jack adapter to your phone first.
2. Then connect the 3.5mm Headsets to the jack adapter.

Warm Regards,
Samsung Customer Support