So got my s22 ultra phone and clear view case this week. Obviously brand new. And yet several times already the clear view case just stops putting the phone in stand-by (or whatever you want to call it) when I close the case. Only way I've found to get it working again is to restart the phone.
Facing same issue customers care is ready to replace me the cover but its a software glitch, its logical so waiting called customer care they told me to reset all settings in settings menu. If this helps someone plz write it here. At present my cover is working fine so I am not able to try this solution..thank you
Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
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