Original topic:

Continuous Restarting

(Topic created on: 08-23-2019 01:29 PM)
499 Views
Tamil
Active Level 3
Options
Galaxy S
This two year old S7 Edge phone.  It was was working fine.  Until last month it was showing "System UI stopped ". 
But now the phone is automatically getting restarted. Can't do major tasks such as email chat etc. 
Please help. 
5 Comments
xdgone
Active Level 10
Galaxy S
Factory reset required . do not install any third party launcher apps etc . or unsupported launchers UI etc. System UI stopped malfunctioning in s7 edge if user pr somehow samsung experience service and Samsung experience home mismatched or user do install unsupported version for s7 stock UI

( samsung experience home renamed to Samsung OneUI home)

These above things are primary suspect .. but if problem rise again after Factory reset you need to visit any Samsung service center for more detailed diagnosis
Tamil
Active Level 3
Galaxy S
hi thanks for your reply.

actually I did all the things you mentioned.

Factory reset done. But issue is same.
Went to service centre. They changed the battery. still issue is coming back once after adding my Samsung account and gmail sync.
0 Likes
xdgone
Active Level 10
Galaxy S
ok . the issue is with your restoring settings after adding your accounts .

do not restore the device when it ask for right after the accounts added to device .

Do not synchronise your old data .
0 Likes
Tamil
Active Level 3
Galaxy S
ok. let me try that...
0 Likes
Tamil
Active Level 3
Galaxy S
hi guys, I went to service center and they said to replace the battery. after that also same issue. so now they are telling to change the motherboard. omg 😞
0 Likes