Original topic:

Contacts getting deleted by itself on S20 FE 5G and getting duplicated.

(Topic created on: 05-27-2024 07:38 PM)
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Members_QHIAE3Q
Beginner Level 2
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Galaxy S

Hi,
My contacts in S20FE 5G are getting deleted by itself  and after restoring from bin, the contacts get duplicated. Now, after a few cycles of this circus, I now have 6 copies of all contacts.  By the way, the contacts are backed up in google, so losing contacts is not my concern, but getting duplicated after restoring the automatically deleted contacts. This has happened many times. 

What is the solution to this fiasco?

 

2 Comments
SaMhmm
Active Level 3
Galaxy S
i saw this issue on F23 5g also
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you please disable the auto-sync option for your backup account and remove any duplicate data from your device. If you have any additional questions or issues with your Samsung, please don't hesitate to contact us.

Warm Regards,
Samsung Customer Support