Original topic:

Charging issue.

(Topic created on: 11-20-2025 04:36 PM)
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praram_558
Active Level 3
Options
Galaxy S
Got a warning when I tried plugging in the cable charger to the phone saying moisture or foreign material found in the usb port / cable. 
And it's not charging also. Its asking me to unplug immediately with a danger alarm.

Did anyone face this kind of issue? 


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6 Comments
ramastra
Active Level 5
Galaxy S
Water or moisture must've gone into the charging port of your phone. This might damage your phone as well as the charger. Wait for a few hours and try again. Meanwhile you can find ways to dry the charging port as well as the charger
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MonK11
Active Level 10
Galaxy S
Check if there's any foreign material stuck inside the port. If not then wait for a few hours and let the port and charger dry. Don't apply heat or put the phone in rice it'll damage the port. You can turn the phone off to make sure no damage happens.
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praram_558
Active Level 3
Galaxy S
Actually I kept the phone for charging and i got a call and unplugged it. And again when I tried to plug i am getting this warning⚠️
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srihp
Active Level 4
Galaxy S
I have faced this problem feom sunday to till yesterday i tried to put hair dryer at usb port this problem is gone
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issues by using given link.

● Galaxy device moisture issue: https://www.samsung.com/in/support/mobile-devices/moisture-handling-tips-for-mobile-phones/

In case the issue persists, please take your device to the nearest service centre for a physical inspection. You can locate your nearest service centre by visiting https://www.samsung.com/in/support/service-center/.

Warm Regards,
Samsung Customer Support

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praram_558
Active Level 3
Galaxy S
Issue resolved after keeping the cable aside for few hours.
Thank you all for your support.
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