Original topic:

Can't sync google calendars with samsung one

(Topic created on: 11-03-2024 04:55 PM)
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Members_ha9IxO5
Beginner Level 2
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Galaxy S

Recently I've upgraded from a s20 FE to a s24, and ever since I've gotten the phone I have been trying to sync my google calendars to the s24's calendar. however, it seems the device recognizes that it's connected to a google account but doesn't show the calendars (picture 1 and 2). So I tried to fix the issue and I found out that for some reason in the accounts section, the phone only syncs Contacts and Gmail from the google account (picture 3). unlike when I checked the s20, where it shows 7 items available to sync including the calendars (picture 4) which I believe is the cause of the issue. FYI I synced everything from the old phone to the new using cable when I got the s24 and it gave me the option.

Would be grateful if someone could help me as I use the calendars quite often, and would rather not use outlock on my phone to sync the calendars.

f14eea06-73d7-4681-9d18-a191bd480984.jpg

 (pic1)

0ef956ba-e84c-4220-b561-9b91ba4036ae.jpg

 (pic2)

f4b9f266-971d-40b5-bca5-1c98b2ae8cb2.jpg

 (pic3)

b3e7bd27-2bea-4fbf-9472-d6bdc7797068.jpg

 (pic4)

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cs_member10
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you kindly perform the following steps to resolve your issues.

● Path: Home screen, tap Apps > Settings > General tab > Accounts.

Tap on Existing account and login with your Google Account. Review the Terms and tap OK to start syncing your Google Email, Contacts, Calendar, and more.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Warm Regards,
Samsung Customer Support

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