Original topic:

Camera zoom X1.0 focus problems

(Topic created on: 07-24-2021 03:40 PM)
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jashah
Active Level 1
Options
Galaxy S
After updating software my camera x1.0 is not working (not focusing) other two mode wide angle & zoom mode is working. This issue iam facing from last three months called us samsung help line twice they told me to wait for updates now two update came and I have installed both but still issue is not resolved. 
3 Comments
RishabhJangir
Active Level 8
Galaxy S
Which phone?
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jashah
Active Level 1
Galaxy S
S20 Ultra
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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