Original topic:

Camera issues is S25 ultra.

(Topic created on: yesterday)
99 Views
Gowsik_Samsung
Active Level 2
Options
Galaxy S
I am using Samsung S25 ultra. I am disappointed in camera. 
1) Blacks are not looks black. foggy camera in night and Sunlight not sharp images
2) Very high Noise
3) Shaky images in Night .
4) Color Grading is dark ,Not attractive. 
5) Small white light in night photos. 
6) Everytime zooming looks foggy. 
7) Color are not accurate. (Try to capture trouser in macro)

( Vivo x200 pro works better in all senario)

please share your feedback. 

Note: I cleaned my lens before taking pictures.

image


4 Comments
S_Kumar73
Expert Level 5
Galaxy S
Yes. I previously used s23u and the camera output was fantastic. But s24 ultra really struggle to get even average quality. And major set back is it doesn't have 10x optical lens.
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
0 Likes
goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
0 Likes
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Reset the camera settings: Tap on Camera>Settings>Reset settings>Reset.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps:
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember password then advise to reset (Forgot password) your Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tap on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.

Warm Regards,
Samsung Customer Support

0 Likes