Camera issue in s20 fe 5G

[vaidya73]

Hi whenever I try to use camera while using whatsapp I get error,  the file is not supported,. Any solution 

[dj9494]

Share an error report in the get help section 🙏Samsung will get back to you

[vaidya73]

Thanks

[rewritingpraveen]

You can try by turning off HEIF pictures, and RAW format.

Also, you can Reset app settings.

[Sidhabhi]

Reset camera to default settings
And check if heif saving option is disabled

[Raj007]

If ur using dual messenger for what's app u will get this error as whatsapp has changed its policy to solve the u need too uninstall whatsapp dual and use whatsapp business your problem will b solved.

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[vaidya73]

Hi when I connect usb type c in Samsung s20 fe 5g, I get error that connected usb device is not supported. Any solutions