Original topic:

Camera issue S24 ultra

(Topic created on: 09-09-2024 04:02 PM)
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Puneet_garg
Active Level 1
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Galaxy S
I have been trying to take photos at 10x zoom but camera is taking blur photos. Not expecting super clear photo but atleast it should be clear and recognisable. Any suggestions or change of settings required to take clear photos at 10x zoom??
2 Comments
chaitu197
Active Level 6
Galaxy S
almost for everyone its same..
camera is worst.
will get blurry
and 200MP photos output u will get 17MB to 20MB size
but if u zoom that picture again its garbage no details
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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