Original topic:

Issue on WhatsApp call

(Topic created on: 05-04-2025 11:17 PM)
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BMY_space
Active Level 1
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Galaxy S
I'm using Samsung Galaxy S24 Ultra with One UI 7

While participating in a WhatsApp call, I experienced the background audio from the call muting or stopping when attempting to use the camera application. Has anyone else encountered this problem?
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3 Comments
rj_kutch
Active Level 4
Galaxy S
Nop..
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chinna11222
Active Level 4
Galaxy S
Not tried
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you are our valuable customer, we will surely try and help you with this. But since it is beyond our support boundaries we cannot support any third-party applications.

Kindly contact the respective application helpline. They will be able to provide you with the exact information about the issue.

Warm Regards,
Samsung Customer Support

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