Original topic:

Calling all S21Fe users to share their current device problems

(Topic created on: 07-25-2024 12:01 AM)
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MrGEEK
★★
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Galaxy S
Hey S21Fe users,

I am back to collate all the issues which you are facing with S21Fe.

Please help me by sharing your issues so that, I can share it with the team.


25 Comments
Galaxy S
😅😂
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We want to inform you that it is our best endeavor to provide you with an impeccable product experience at Samsung. Our products pass through rigorous quality checks which are globally recognized, in case there is any kind of issue that occurs then we are always helping our customers to resolve their issues.

However, If anyone facing any issues on their devices, kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

0 Likes
JAYANT_SINGH
Beginner Level 3
Galaxy S
What about free screen replacement 🤔
Galaxy S
I am not aware of free screen replacement for S21Fe Jayant. Need to ask brand about this.
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AGalaxyuser
Expert Level 5
Galaxy S
Samsung offering one time free screen replacement until September 2024 if don't have physical damage.
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Pranav122002
Active Level 10
Galaxy S
When phone is on charging, the charging information sometimes flickers meaning brightness sometimes becomes dull sometimes broght. I dont know whether there is damage in my charger or something software bug. I am noticing it since 1,2 months back