Call background not change s23

[jonypundir]

After the big update of one ui 7 in my Galaxy s23 the call background not change only show some solid color show when I received any call from my saved contact numbers but a little glitch I think when I received any call without from my contact than I see the normal call background show no solid color background.

Anybody ask me what's the problem 🤷. 

[Bhavik97]

Same here. I’ve been facing this issue since the second Beta update, and it has persisted ever since. I posted about it after the stable update, but the problem still hasn’t been resolved.

[hpsingh75]

Same here in S23FE

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

[jonypundir]

Ok

[sjain97]

Is the issue resolved

[jonypundir]

After update tell you

[sjain97]

I have updated already and still not resolved

[jonypundir]

I m seen the same issue my friend 21fe mobile also