Original topic:

Call background bug still present after june update in s23 base

(Topic created on: 06-25-2025 10:52 PM)
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Kml1609
Active Level 4
Options
Galaxy S
The solid color background bug in call backgrounds persists in the June update. I'm curious how such a large company as Samsung has not yet resolved this issue, which I've experienced since the One UI 7 beta 2. A sample is attached for your reference. This problem only affects saved contacts; it functions correctly for unsaved contacts. Please address this issue.

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19 Comments
s23_ultrabd
Active Level 7
Galaxy S
Report
Kml1609
Active Level 4
Galaxy S
I have reported this issue multiple times, but they said our technical is reviewing this...
Kml1609
Active Level 4
Galaxy S
Do you face this issue in yours s23
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S24ultra11
Expert Level 1
Galaxy S
Good
Kml1609
Active Level 4
Galaxy S
Many many users are facing this bug
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infotips
Active Level 6
Galaxy S
the right thing is that samsung is no longer taking care of the updates in a better way.
Kml1609
Active Level 4
Galaxy S
Agreed ! Do you face this issue in yours
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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Kml1609
Active Level 4
Galaxy S
I already report this error many times but the issue is still exist.
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