I got update on my s24ultra fir security patch February.....bt as soon I am switching off my phone for deleting cache partition i am unable to find that option there are only 3 option on that thing rebooting, system Power off, and factory reset. Can anyone has any solution for this?
We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.
To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
