Original topic:

CAMERA ISSUE S20 EXYNOS

(Topic created on: 11-02-2021 01:02 PM)
126 Views
thefitbrat
Active Level 3
Options
Galaxy S
When I 30x zoom from 12 MP in the night. I see a dot* reflection in the photo I click!

Is it hardware or software issue?
Any solution?
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5 Comments
Abpal
Active Level 10
Galaxy S
Hardware. Not a issue, but limitation. Similar can be found in iphone.
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thefitbrat
Active Level 3
Galaxy S
Then what is the solution?
Because we not paying such huge price for this issue we getting!
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Abpal
Active Level 10
Galaxy S
Nothing.
This issue is there in some dslr cameras also. It's just a limitation. Maybe you can search in youtube, but, still there is no solution as far as I know.
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Anikroyale
Expert Level 5
Galaxy S
Can you share an image?
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Clear camera lens with a microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt, and dust from the camera lens.

* Reset camera settings
Camera > Settings > Reset settings > Reset.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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