Original topic:

Bug-S24 Ultra Battery information flickers when charging

(Topic created on: 02-16-2024 05:18 PM)
2469 Views
omkarg81
Active Level 4
Options
Galaxy S
When the S24 Ultra is put on charging and the battery information is shown, the text seems flickering where the brightness keeps increasing and decreasing all the time, which seems to be a bug.
On other occasions even with AOD on the text on the black screen doesn't flicker but only during battery charging.

Please fix this at earliest.
12 Comments
Sayan_SS_
Expert Level 5
Galaxy S
Reset Your Mobile With Back-up And Complain To Samsung Through Samsung Member As Error Report& If it is Helpful Please Make it Sollution 😊To Make Sollution Follow the Steps:-
Click on Three Dot Present on Top Right Corner of this Comment Then Click on Accept Sollution.
Thank You.
0 Likes
jitender751
Expert Level 1
Galaxy S
What kind of solution is this bro ?
jitender751
Expert Level 1
Galaxy S
And what if didn't solve by resetting then ???
0 Likes
Mayur000
Active Level 10
Galaxy S
Don't reset, its problem of either bad charge voltage.

Try low voltage charger, or different charges from your street.

Still you got same problem on all chargers then its hardware problem. Use warranty card to replace phone or return.
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you share the log file also share images and a short video clip of the issue for better understanding. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

omkarg81
Active Level 4
Galaxy S
I did a quick experiment in last few days - tried both the original 45w Samsung charger n cable as well as the previous generation Samsung slow charger n cable and for both it flickered. Though during charging when I bring my hand near the proximity sensor or camera I see that the same flickering happens as per hand movement. This clearly tells me that the flickering is not due to charging but ambient light changes or that getting picked by the ambient light sensor. It's a waste of battery keeping the ambient light sensor adjusting the brightness constantly during charging, isnit? This should be fixed via software update.
Nas22
Beginner Level 2
Galaxy S
I am also noticing this issue, although after a charge of 50% or more, this issue stops. Plz provide a solution
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omkarg81
Active Level 4
Galaxy S
Looks like the ambient light sensor causing this flicker. Try to charge in dark and see if it still flickers? I guess it won't. No solution available as such, but I think this should be fixable via software update where the light sensor need not be kept active during charging as it doesn't serve any purpose during that time.