I have been using S10 plus for quite awhile now and never faced an issues. But recently a black dot started appearing on the screen. So I checked online about it and found out it was the manufacturing default.
I took it the nearest service centre and they didn't accept it as a manufacturing default at the first so I showed them that many people are facing this problem and then they were like there is a small dent in the aluminium and because of that they aren't willing to claim my warranty.
As per your query, we would like to inform you that any kind of physical damage, water damage and Impact damage is not covered under warranty as per the Samsung warranty guideline. you may visit the below mentioned link to check the warranty policy of Samsung:
