Original topic:

Black crush issue

(Topic created on: 05-17-2020 02:01 PM)
187 Views
Roger01
Active Level 5
Options
Galaxy S
As many s9 users are facing this black crush issue and display also turns greenish in dark background. Samsung should fix this ASAP
7 Comments
Anonymous
Not applicable
Galaxy S
I am facing in my s9 some different issue....display light is not up to the mark ..it's somehow dull like feeling....and iris scanner area is too much reddish black
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Roger01
Active Level 5
Galaxy S
yes many user facing different display issues after ui2 update Samsung have to fix it
do report the issue
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Anonymous
Not applicable
Galaxy S
I reported several times
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Roger01
Active Level 5
Galaxy S
as usual they don't care
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Samsung_Support3
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

 

Greetings from Samsung Customer Support!


Please perform the below mentioned step to resolve the issue:

 

Check device in Safe Mode.
1. Press and hold the Power key, when Power off icon appears.
2. Press and hold the power off icon.
To exit safe mode just restart your device.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Roger01
Active Level 5
Galaxy S
every thing is done but still you guys don't care
rbvenkat
Beginner Level 4
Galaxy S
I am also facing the same issue and went to Samsung authorized service center also..Till now the issue is not resolved and they are simply saying "you should change your display".I am not one facing this issue.Lots of people using s9 and s9+ users also facing.Then there will some issue from Samsung side.Kindly interface and resolve this issue ASAP
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