Original topic:

Weird Screen issue/BLACK CRUSH

(Topic created on: 06-26-2021 01:39 AM)
2613 Views
pros9user
Beginner Level 5
Options
Galaxy S
I am using Samsung galaxy S9 and few days back I noticed the screen is weird.It appears to be Black Crush Issue as the display is wqhd+ and apparently it is common in super amoled screens.Now the whole tone of the screen is greyish/whitish and worst of all,few areas are randomly pixalated and patchy(especially black).And no,the phone did not withstand any damage or impact whatsoever.Any help would be appreciated as service centers are closed during the pandemic.
14 Comments
Barson
Active Level 1
Galaxy S
My samsung galaxy A50 has same problem after the last security patch level update. Any solution please help 🙏
Galaxy S
Same issue while freezing and Restarting
Samsung1991
Active Level 1
Galaxy S
Same problem with Samsung m31.
0 Likes
rajeshradish
Active Level 3
Galaxy S
Even on my note9 the same issue after 1 June 2021 security patch. Probably it is a software glitch. Samsung is responsible for this.
Galaxy S
Don't purchase hangsung phones.... worst quality parts..my s9 display changed 3 times battery 2 times...don't waste your money in future on hangsung phones because nothing is optimised in this bogus
cs-member13
Expert Level 4
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes
Phino
Active Level 1
Galaxy S
What is the solution? My note 10 plus also has the same issue. Please help
Samsung1991
Active Level 1
Galaxy S
My Screen looks exactly like in this picture. Anyone knows why did it happen? Help pleaseIMG-20200830-WA0005_54986.jpg141723367_465278627986881_7850503856693282105_n_54987.jpg
JithinAjith
Expert Level 1
Galaxy S
Update all apps.
This is only apps bug fixing issue . I am facing this issue after Update some apps