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Active Level 1
Is anyone having issue with heating? 
My phone heats a lot and fast charging is not working. It takes more than 2 hours for full charge.
Pretty much disappointed with this product.

8 Comments
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Active Level 6
s10 lite normal temperature crosses 36 to 40 even for normal usage
.fast charging is not working ?
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Active Level 1
Yes. too much heat. it's difficult to use. fast charging was working perfectly during first month. Now, it takes long time to charge also fast discharge
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Active Level 6
omg have using 2 simcard volte?
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Active Level 1
yes
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Active Level 6
yup 2 volte definitely it will increase for s10 lite . so I'm only using one sim since it's like that from start
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Beginner Level 2

Yes Recently iam to facing issues in my phone, heating and not charging at all

icon shows its charging but its not charrging

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Active Level 1
this **bleep**
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Active Level 7

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please be assured and to resolve "Battery drainage" issue kindly follow the given below steps:

1)Battery optimization:-Settings>Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory
2) Close background running apps:-Tap on recent key and close the background running application.

 

For more information on battery drainage please click on the link below:
http://www.samsung.com/in/support/skp/faq/1101689

 

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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