Original topic:

Bixby signed out and cannot get it back

(Topic created on: 05-17-2024 11:39 AM)
413 Views
kaabi85
Active Level 1
Options
Galaxy S
When I try to open Bixby I get this message on my s24 ultra

You're in the process of leaving Bixby. It can take up to a week and you won't be able to sign up for Bixby with the same account during this time.
10 Comments
TraverS
Active Level 7
Galaxy S
You just wait. I also accidentally left and it took almost 5 days.
kaabi85
Active Level 1
Galaxy S
It's ok to wait but why wait. It should be free to leave and bring it back easily
Samsung_specialist
Community Manager
Options
Galaxy S

Before anything else, make sure your device is connected to either a Wi-Fi or mobile data network. If it's connected but you're still experiencing issues, you will need to clear the data for all of Bixby's system apps.

Navigate to Apps.

Open Settings, and then tap Apps.

Tap Apps, and then swipe to and tap Bixby Voice.

Clear the data for Bixby system apps.

Tap Bixby Voice, and then tap Storage. Tap Clear data, and then tap OK. Repeat this process for Bixby Routines, Bixby dictation, and Bixby Vision.

Once you have cleared the data, Bixby will be reset and will return to normal operation. If you still have issues with Bixby, perform a factory data reset.

Set up Bixby.

Bixby will be refreshed and ready to chat again. However, you'll need to perform the initial setup for Bixby Voice again.

https://www.samsung.com/ae/support/apps-services/how-to-reset-bixby-on-your-phone-or-tablet/ 

0 Likes
kaabi85
Active Level 1
Galaxy S
I have done all it's still the same. The message is very clear. It says, you can't use it during a week. You have to wait for a week to work again
This is a software.
Issue
1715931482745.jpg
tariq-pxt
Beginner Level 3
Galaxy S

Totally! It's almost punitive for the user, Samsung needs to step up their UX game ASAP. So many features leave us feeling like we're being punished with long waits by choosing some option we didn't even knew it would make us pay like that.

0 Likes
Galaxy S

I have done all it's still the same. The message is very clear. It says, you can't use it during a week. You have to wait for a week to work again

This is a software.

Issue

0 Likes
naumankhan12321
Beginner Level 2
Galaxy S
You're in the process of leaving Bixby. It can take up to a week and you won't be able to sign up for Bixby with the same account during this time,

0 Likes
naumankhan12321
Beginner Level 2
Galaxy S
You're in the process of leaving Bixby. It can take up to a week and you won't be able to sign up for Bixby with the same account during this time,
OK
C
( I want turn on Bixby)
1731955658752.jpg
0 Likes
ybashemd
Beginner Level 2
Galaxy S

Bixby said  it will work in 7 says

0 Likes