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Original topic:

Battery ๐Ÿ”‹

(Topic created on: 08-06-2024 01:11 PM)
371 Views
Norgen
Active Level 3
Options
Galaxy S
I charge my phone to 100 % complete s24 ultra but as soon as i remove it from charging within seconds it shows 99 percent ..is it problem with battery
6 Comments
Galaxy S
Check your battery. You can also the use the Galaxy Members app for diagnostics.
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Norgen
Active Level 3
Galaxy S
I tried though but its the same..thank u
0 Likes
Galaxy S
Scan for malware and check your battery stats.
0 Likes
GalaxyNerd
Active Level 7
Galaxy S
That's normal

Only in iphone battery stays very long at 100% but then it drops very fast but in samsung ftom 100 to 90 drops fast then it stays longer

That's my experience
0 Likes
caesarabd
Beginner Level 2
Galaxy S
As Samsung suggested, it's not the best to charge your battery to 100%. ๐Ÿ”‹ I use the maximum battery protection feature which stops charging at 80%, and it's honestly not bad. ๐Ÿค” It doesn't feel that different from charging to 100%, and my battery life is lasting way longer! ๐Ÿ™Œ #SmartCharging #BatteryLife #SamsungTips
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Samsung_specialist
Community Manager
Options
Galaxy S

We recommend performing additional troubleshooting steps to identify the root cause of the issue. These steps may include:

1. Update Software: Ensure that your device's software and related apps are updated to the latest version. To update your mobile device's software, follow these steps:
   - Step 1: Go to Settings > Software update.
   - Step 2: Tap on Download and install.
   - Step 3: Follow the on-screen instructions.

2. Setup Phase: Your new phoneโ€™s battery may initially drain faster as you set up applications and features. This is part of the setup phase, and background operations are optimized during this time. Allow a few days for all background operations and syncing to complete.

3. Optimization Steps:
   - Open Settings > Battery and device care > Optimize now.
   - Adjust Background usage limits: Settings > Battery and device care > Battery > Background usage limits.


If you have attempted these steps without success, we kindly request you to visit the nearest service center for a physical inspection of your device. You can locate your nearest service center using the following link: https://www.samsung.com/ae/support/service-center/ 

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