Original topic:

Battery πŸ”‹

(Topic created on: 08-02-2024 08:00 PM)
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Norgen
Active Level 1
Options
Galaxy S
I charge my phone to 100 % complete s24 ultra but as soon as i remove it from charging within seconds it shows 99 percent ..is it problem with battery
6 Comments
AdamLash
Active Level 5
Galaxy S
Check your battery. You can also the use the Galaxy Members app for diagnostics.
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Norgen
Active Level 1
Galaxy S
I tried though but its the same..thank u
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AdamLash
Active Level 5
Galaxy S
Scan for malware and check your battery stats.
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samsungNerd
Active Level 6
Galaxy S
That's normal

Only in iphone battery stays very long at 100% but then it drops very fast but in samsung ftom 100 to 90 drops fast then it stays longer

That's my experience
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caesarabd
Beginner Level 2
Galaxy S
As Samsung suggested, it's not the best to charge your battery to 100%. πŸ”‹ I use the maximum battery protection feature which stops charging at 80%, and it's honestly not bad. πŸ€” It doesn't feel that different from charging to 100%, and my battery life is lasting way longer! πŸ™Œ #SmartCharging #BatteryLife #SamsungTips
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Samsung_specialist
Community Manager
Options
Galaxy S

We recommend performing additional troubleshooting steps to identify the root cause of the issue. These steps may include:

1. Update Software: Ensure that your device's software and related apps are updated to the latest version. To update your mobile device's software, follow these steps:
   - Step 1: Go to Settings > Software update.
   - Step 2: Tap on Download and install.
   - Step 3: Follow the on-screen instructions.

2. Setup Phase: Your new phone’s battery may initially drain faster as you set up applications and features. This is part of the setup phase, and background operations are optimized during this time. Allow a few days for all background operations and syncing to complete.

3. Optimization Steps:
   - Open Settings > Battery and device care > Optimize now.
   - Adjust Background usage limits: Settings > Battery and device care > Battery > Background usage limits.


If you have attempted these steps without success, we kindly request you to visit the nearest service center for a physical inspection of your device. You can locate your nearest service center using the following link: https://www.samsung.com/ae/support/service-center/ 

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