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Beginner Level 2

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I had a rattling noise coming out from camera while making a video, I submitted my S24 ultra to a service centre to fix it..however they claim that the noise is gone but it still there when I shoot video...I really don't want to go to service centre ...
I recently bought s24 ultra,it's just been a week but I have a major issue while shooting a video my camera makes a rattling noise which I was not expecting it's really frustrating,kindly fix the issue may be it's a technical problem or I don't know....