Original topic:

Battery usage details not present in s20plus

(Topic created on: 01-05-2021 08:13 PM)
138 Views
AJ1408
Beginner Level 2
Options
Galaxy S
Recently I have noticed that whenever I try to check the details of battery usage since last charge it comes up blank. There is no screen on time detail or the battery drain graph available. Also no app usage details are present. Is someone else facing the same issue with their s20plus or other devices.
6 Comments
Galaxy S
Same here and no fix worked for me.
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PANKS1
Active Level 10
Galaxy S
reset phone or factory reset
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PANKS1
Active Level 10
Galaxy S
happened with me...did factory reaset and graph came back after 3 days
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Skywalker
Active Level 4
Galaxy S
update the app from Galaxy store
I just did..

stats are back
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Samsung_Support1
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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