Original topic:

Battery of Galaxy S23 Ultra is abnormally draining after May'24 security update

(Topic created on: 2 weeks ago)
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Rifat1986
Active Level 3
Options
Galaxy S
I updated my Galaxy S23 Ultra to May'24 security update yesterday. Since then, my phone is facing abnormal battery draining. Anyone else facing such issues post update? Is it normal after a security update? Following screenshots may help to understand gravity of the issue. 

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20 Comments
SamPro
Active Level 8
Galaxy S
Did you by any chance cleared cache after the update ??
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Rifat1986
Active Level 3
Galaxy S
Nope. Should I try that? Is that possible with Charging adapter plugged in. My PC got bricked.
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SamPro
Active Level 8
Galaxy S
I don't think without PC it would boot into it's loader. You may try, but ensure to do this step.
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Rifat1986
Active Level 3
Galaxy S
It worked only after connering to laptop via USB. Cleared cache from recovery. But no noticable improvement. I may opt for a factory reset if it doesnt resolve in next couple of days.
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SamPro
Active Level 8
Galaxy S
That's bad. Please give it sometime before reset. Reset is a pain. I believe it will be resolved.
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issue by given links. However, we are taking your valuable feedback regarding this.

Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

alokela
Active Level 3
Galaxy S
Kindly see the above screenshot and see the contact storage uses battery percentage in one day 1716219450078.jpg
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SamPro
Active Level 8
Galaxy S
What is that? 104 percent usage ?
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Rifat1986
Active Level 3
Galaxy S
He charged multiple times that day. It total battery consumed that day.
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